Last Revised: September 13, 2023
If you reside in the European Union or California, please also see the “Updating, Removing, or Exporting your Personal Information” section for additional rights that may apply to you.
1. Information We Collect
A. Personally Identifiable Information
Voluntary submissions of personally identifiable information can occur for various reasons, such as if you request to receive information about our services, if you subscribe to one of our mailing lists, when you place an order with us, when you communicate with us, when you enter information into our software or forms, when you provide feedback through one of our surveys, when you register or create an account at one of our websites, or when you visit one of our websites. If you subscribe to one of our mailing lists, We generally collect your name, email address, and optionally your telephone or other information if you provide it to us so we can customize your experience and better serve your needs.
In order to serve our customers, we collect personally identifiable information, like names, addresses, phone numbers, email addresses, personal preferences, demographic information when provided by you (like language, gender, age), business information, business plan strategy, chat conversations within our software and forums, and sometimes credit card and related billing information when such information is voluntarily submitted by our visitors. Most of your customer information is stored in our third-party Customer Relationship Manager (CRM) system, and not directly on our servers. Your credit card information is not stored by us and is instead passed directly to our merchant processor.
If you visit this site with an open ID (such as Facebook), you may also be sharing and integrating data with third-party social media sites, and We may track personally identifiable information about you that is shared with us by that third-party site according to their policies (such as your name and email), as well as aggregate data about the number of visits to this site with an open ID, the number of items “liked” on this site, or items on this site that you choose to share with a third-party social media site.
We will only use your personal information for the following purposes: (1) to deliver the products and/or services to you that you have requested from us (and when applicable, from third parties who offered you a special offer through us that you signed up to receive); (2) to validate your compliance with the terms and conditions; (3) for content improvement and feedback purposes; (4) to reach you, when necessary, regarding your use of the website or product(s); (5) to offer you product upgrades, services, and other training courses that may be of interest to you; (6) facilitating your participation in our groups and programs; (7) providing you with newsletters, updates, targeted advertising, and special offers; and (8) for the few situations described below to better serve you.
By submitting your email address on this website, you agree to receive email from us (and when applicable, from the third party you also agreed to receive the special offer from). You can cancel your participation in any of these email lists at any time by clicking the opt-out link or other unsubscribe option that is included in the respective email. You can customize your email and other preferences (such as the lists you are subscribed to) by following the instructions contained in the section entitled “Updating, Removing, or Exporting Your Personal Information”.
By submitting your email address, you also agree to allow us to use your email address for custom audience targeting on sites like Facebook or Google, where we display custom advertising to specific people who have opted-in to receive communications from us.
If you wish to stop seeing ads from us on Facebook, you can turn off the ad by using the following steps:
- From within Facebook, go to the advertisement you want to turn off,
- Click on the drop-down arrow in the top corner of the ad (that may be in the top right corner or top left corner).
- Click on "Hide ad".
You can also customize the ads you see on Facebook across all advertisers by using the following steps:
- Log in to your Facebook account and click “settings”.
- Click on “Ads”.
- On that page, you will see a list of options you can choose to limit and/or block the information Facebook shows to advertisers.
If you wish to stop seeing ads from us in Google Ads, you can turn off the ad by using the following steps:
- Go to the advertisement you want to turn off.
- Click on the x in the top left corner.
- Click on "Stop seeing this ad".
Other ad platforms we may use in the future have similar ways you can turn off any ad from us to stop seeing it.
In addition, you agree that by submitting your telephone contact information on this website and/or registering to receive the product and/or service offered herein, such act constitutes a purchase, an inquiry, and/or an application for the purposes of the United States Amended Telemarketing Sales Rule (ATSR), 16 CFR '310 et seq., the Telecommunications Act (Canada), and any applicable federal, national, state, provincial and local "do not call" regulations, and as such any subsequent telemarketing communications between you and us are considered exempt telecommunications. We and the specific third-party service providers receiving your data as described herein retain the right to contact you via telemarketing in accordance with the United States ATSR or the Canadian Unsolicited Telecommunications Rules and any other applicable regulations.
If you are accessing this website from Canada, our collection and use of your personal information and how it is collected is governed by the Personal Information Protection and Electronic Documents Act (or PIPEDA).
We also comply with the Canada Anti-Spam Laws (CASL) and do not send commercial electronic messages to Canadian individuals unless such individuals have “opted-in” to receive commercial electronic messages.
B. Non-Personally Identifiable Information
We also may collect various types of non-personally identifiable information to help us make your experience more enjoyable, measure site activity to identify future improvements that should be made, and compile aggregate data to help serve site visitors better. For example, we may use such data to tailor our advertisements, develop proper survey questions, improve our business, etc.
As another example, we may use session and persistent “cookies,” session logs, web beacons, GIF/pixel tags, banner ads, third-party click tracking analytics tools (such as Google Analytics), the Facebook Conversion API, third-party retargeting networks that may display our advertisements to you on other sites that you visit to remind you about us, and third party networks that serve user-requested emails (e.g., for a refer-a-friend email) to collect non-personally identifiable or other aggregated information about site visitors.
Please note that you do have the option to configure most web browsers to NOT accept cookies. However, be aware that disabling cookies may keep you from having access to some functions or services on our website or the web-hosted software that runs on our website.
Emails or newsletters that we send electronically may use techniques such as web beacons or pixel tags to gather email metrics and information to improve the reader’s experience, such as the number of emails that are opened, whether they were forwarded or printed, the type of device from which they were opened, and the location (e.g., city, state, and county) associated with the applicable IP address.
As noted above, if you visit this website with an open ID (such as Facebook), you may also be sharing and integrating data with third-party social media sites, and we may also track aggregate data about the number of visits to this website with an open ID, the number of items “liked” on this website, or items on this website that you choose to share with a third-party social media site.
Other parties such as advertising partners and analytics companies may also be collecting information about your online activity across various websites over time. The information collected by those third parties may include identifiers that allow those third parties to tailor the ads that they serve to your computer or other device.
Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” signals other than cookies, we do not currently respond to “Do Not Track” signals that are undefined.
2. Third Party Actions
We do not control and are not liable for the actions of any third parties who we may promote and/or link to from this website. We pride ourselves in recommending quality companies but have no control over the actions of those third parties, the content they provide, or their privacy practices. While we are not liable for any of the actions of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties to whom we work with so that we may enhance our future service to all customers.
Please note that some of these third parties may be an affiliate of ours where we will receive a commission if you purchase from that third party using the specific affiliate link that we provided to you on our website, in our emails, or in our programs. While we may receive a commission if you purchase from that third party, we are not liable for their operations or their actions, and you should address any issues directly with them.
3. Children’s Privacy
We take Children’s Privacy very seriously. Due to the age restrictions of this website, none of the information obtained by this website falls within the Children’s Online Privacy Protection Act (COPPA) and we do not knowingly intend to collect personally identifiable information from children under 18 years of age. If your minor child has provided us with personally identifiable information, you may contact us at the phone number or mailing address listed in the section entitled “Contacting Us” if you want this information deleted from our records. We will then make reasonable efforts to remove your child’s information from the database that stores the information.
4. IP Addresses
We may use your IP address to help prevent fraud, to help diagnose problems with our server, to gather broad demographic information, and to offer you products and services.
5. Our Data Security Policy
All information collected from you is stored in a technically and physically secure environment. Furthermore, employees, contractors, and vendors who have access to your personally identifiable information in connection with providing services for us are required to keep the information confidential.
In addition, COMPANY has security measures in place to protect the loss, misuse, and alteration of personal information under our control.
Please be advised that, although we take reasonable technological precautions to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of the information that you transmit to us, and you do so at your own risk. Please ensure that you take all necessary precautions to protect your personal information while online.
6. Updating, Removing, or Exporting your Personal Information
If you are a subscriber to one of our mailing lists, you can customize your information and the mailing lists you have subscribed to at any time by simply clicking the link called “Manage Subscriptions” at the bottom of any email you receive from us. That will take you to a preferences center where you can update your information and communication preferences, as well as access your unsubscribe options.
If you have questions about the use, amendment, or deletion of Personal Information that you have provided to Us, or if you are having issues trying to unsubscribe on the Manage Subscriptions page linked from each email, please contact us using the information below in the “Contacting Us” section.
In certain jurisdictions and circumstances, you may also have the legal right to request details about how we collect information, how your information is used, and any third parties with whom your data has been shared. If you wish to request such information, please send an email to email@example.com with the subject line “Data Usage Request” and explain in the body of the email the details of your request. To protect user privacy, you must send such a request from the account information we have on file or the request will not be honored. We reserve the right, but are not required, to request additional account verification if your request seems suspicious or like it may not have been authorized by you.
If you wish to request that we export your data, such as for purposes of porting it to another vendor, please send an email to firstname.lastname@example.org with the subject line “Export My Data” and explain in the body of the email that you are asking for data export. We have a standard data export format that we will provide and are not able to create custom exports. To protect user privacy, you must send such a request from the account information we have on file or the request will not be honored.
You can also object to or restrict how we use your personal data. For example, you can object to us using your personal data for direct marketing purposes and can request that we stop processing your personal information and/or stop sending you marketing communications. You can also request that we restrict the processing of your personal information, such as where you believe the personal information that we have on file for you is inaccurate or unlawfully maintained. If you wish to object to or to restrict how we use your personal data, please send an email to email@example.com with the subject line “Restrict My Data” and explain in the body of the email whether you are asking to stop receiving marketing communications, asking for data to be corrected, or the nature of your restriction request.
We reserve the right, but are not required, to request additional account verification if your request seems suspicious or like it may not have been authorized by you.
You may also have other rights under applicable federal, state, or local laws.
7. Contacting Us
If you need to contact us, you can email us at firstname.lastname@example.org, call us at 970-403-5753, or send us a letter at: Internet Alchemy, Inc., attention Jeff Walker, PO Box 585, Durango, CO 81302.
8. Withdrawing Consent
To stop receiving future communications or solicitations from Us, please unsubscribe according to the instructions contained in any correspondence you receive from Us.
To unsubscribe from a third-party service, you must contact that third party directly.